Fluency Duty

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From the 21st November 2016 the Government is introducing a new Code of Practice. This is a statutory requirement which specifies that all public sector workers in a “customer facing” role must be able to speak English fluently. 

The Government’s Code of Practice (which forms part of the Immigration Act 2016), identifies levels of fluency for public sector customer facing staff.   It is therefore crucial that Schools apply a minimum threshold level for all customer facing workers. For those posts where a greater level of fluency and interaction is required it is recommended that a higher threshold level is applied. 

Further details can be found on our recruitment pages for schools that purchase our Advisory support service.