'Our experience of support from HR & business support at Bradford Council has been very positive. They have offered expert advice and guidance in a number of difficult and complex situations relating to staff absence, performance and health. The best part of the support is that there is someone who knows the situations and can give accurate advice in terms of employment law and dealing with unions. We have made use of the service and feel that the school has benefited from this. We have someone at the end of the phone or an email who can give the best advice for every situation.'

Andrew Soutar
Glenaire Primary School

‘Having left a school where we sourced external HR support and then having moved to a school contracted to Bradford HR, I was prepared to test the level of service my school received and move provider if necessary. This has not proved the case. We have had multiple, complex HR issues and at all points myself as Head teacher, staff and the Governing Body have received strong and sound advice, in-depth support and personal support too. Our HR Business Partner has skilfully overseen a web of individual cases and ensured the right people were in place to offer robust HR, and most importantly that we got the right outcomes for school.’

Nigel M. Cooper
Headteacher Wibsey Primary School

'The Human Resources team have been invaluable since I became a Headteacher 2 years ago. I have received extremely prompt, honest, reflective and trustworthy guidance particularly from the school’s designated key people. A positive relationship has been formed that impacts on the successful day to day running of our school. Their guidance ensures a consistent and fair approach. Their work supporting other senior leaders too has been appreciated in dealing with some challenging issues.'

Sarah Crowther
Headteacher - Myrtle Park Primary School

'As a new Headteacher to Bradford the HR support available to me has been excellent. Nothing is too much trouble. All my queries have been answered very quickly, effectively and efficiently.'

Chris Martin
Headteacher Hirstwood Nursery School and Children's Centre

'The quality of service received from CBMDC’s Human Resources Advisory Service this year has been highly effective. The quality of expertise and advice provided by our HR Business Partner and HR Advisor has ensured we have been supported to a very high standard in order to improve outcomes for staff and children.'

Iain Jones
Headteacher Menston Primary School

Despite the number of stakeholders involved, the investigation was completed within a realistic timeframe whilst demonstrating best value for money. I wouldn’t hesitate in recommending the PACT HR Consultancy Services for undertaking independent impartial employment related investigations.

February 2019

'I am an executive Head Teacher in Bradford and have used PACT HR since the company formed in 2013. Professionalism, expertise and efficiency defines their service. Their approach, in terms of linking a group of schools or MAT with an HR Business Partner, allows a positive and trusting relationship to be formed which makes for a really excellent partnership in managing all aspects of HR in school.'

Maureen Cairns
Executive Headteacher Blessed Christopher Wharton Catholic Multi-Academy Trust 2018

'The Trust has procured PACT HR’s full SLA from September 2018 and as such has been assigned a highly qualified and experienced HRBP who is assisting the Trust to drive HR improvements through on a strategic level. The expert advice and support gained from the HRPB has been invaluable both from a Central Trust perspective and also at a local school level. The Trust also benefits from the excellent administration – school support service - who provide accurate and timely HR correspondence across all our schools. I wouldn’t hesitate in recommending PACT HR for your HR Business Partnering – their expert HR and educational knowledge, and their can do and positive approach is second to none.'

Ailsa Hoyland
Chief Financial Officer Nurture Academies Trust 2018

'We have worked with PACT HR for two years now and found all aspects of their service excellent. Whether it's advice or support through case working, all communication and guidance is extremely clear and effective. PACT provide a full range of model policies, but are also happy to support school when working with Leeds model policies. Their guidance has been effective using either range of policies. We have found the cost to be very competitive and we would recommend working with PACT without reservation. We will certainly be continuing to use PACT as our HR provider.'

Bob Curran
Headteacher Calverley CE Primary School 2018

'The biggest change I've noticed since moving to PACT HR is how comprehensive the standard SLA support package is. Over the past 18 months, the school has received consistent support with sickness absence. More complicated pieces of work for the school have been dealt with timely and expert advice. My HR Business partner, Paula Beck is always at the end of the phone and she keeps me up to date with latest guidance. As a School we have definitely tightened up our HR processes since working with PACT and I feel that they have the school's best interests at heart. I would definitely recommend their services to any Headteacher.'

Rachel Horan
Headteacher Park Spring Primary School 2018

'PACT HR have been very professional and supportive to St Clare's in all aspects of the services they offer. They continuously innovate to improve their processes and to provide a more efficient service. I find the PACT HR briefings very informative in keeping me up to date and the help desk provides a comprehensive and knowledgeable service. Nothing is too much trouble and I have no hesitation in recommending PACT HR.'

Elaine Davey
Business Manager St Clare’s Catholic Primary School 2018

'PACT provide effective, up-to-date advice that is built upon years of local government experience, rather than sleek buzzwords drafted on glossy marketing flyers which often end up being counterproductive. Working for Nurture Academies Trust was more alluring due to the fact that the HR expertise was going to be provided by PACT HR.'

Sam Rushworth
Strategic Business Manager Victoria & Lapage Primary Schools 2018

'PACT HR have helped move the School forward and helped me with some challenging situations. I feel reassured and well supported. There is a consistency of support and I feel that we get a lot from the SLA. I have seen a tightening of HR policies and procedures in School. I trust the advice I get and know it is in the interest of the School.'

Joanne Ponton
Headteacher Westroyd Primary School 2018